Refund policy

Shipping, Refunds & Exchanges
A seamless experience, crafted with care.

Returns & Refunds
Each Nae’s SweetAromas creation is handcrafted in small, intentional batches to preserve its purity, potency, and glow-enhancing energy. Because of the intimate nature of skincare, all sales are final.
•If your order arrives damaged or incorrect, Please reach out within 48 hours of delivery. Our team will take care of you with a replacement or store credit.
📧Please Use Contact Form located in our drop-down menu on our website. 
Ex: Subject Line: Order Issue – Your Name
Please note: We do not accept returns due to allergies or results, so please review our full ingredient lists before purchasing.

Exchanges
We offer exchanges only when:
    •    An item arrived damaged
    •    An incorrect item was received
    •    An item was missing from your package
To ensure we can assist you quickly, please email us within 48 hours with clear photos of the issue. 📧Please Use Contact Form located in our drop-down menu on our website. 
Ex: Subject Line: Order Issue – Your Name